How to Add A Payee
You can add a company payee, such as your cell phone or insurance provider, or an individual payee, such as your electrician or friend.
To add payees first, from the “Payments” tab select “Add a Payee.”
Once there, select the type of payee you wish to add.
Adding a Company
Step 2: iPay’s system will attempt to locate a match based off of the information the Subscriber entered for their payee.
Newly added payees will be placed at the top of the payee list for the remainder of the bill pay session.
Adding an Individual Payee
- Allow them to provide their banking information
- I have their bank account information
- Mail a check
Allow Them to Provide Their Banking Information (Electronic)
Step 2: Choose a Keyword
The subscriber can view the keyword when they edit the payee’s information.
Step 3: Activate the Payee
Payee is activated by a one-time system generated code.
- Subscriber can choose to activate payee now or later; however if they choose later, then they will be unable to schedule payment until the activation process is complete.
Bank or Credit Union
Checking and Savings options will always require and activation code.
Loan and Credit Card will only require and activation code if we are unable to locate a match in the payee database.
One-time system generated code
The activation code is specific to each and will expire if the Subscriber:
Requests a new code for the payee
Ends the bill pay session
The Subscriber will be unable to select a delivery method if their information has been changed within the last 30 calendar days
- This does not include information from enrollment
Step 4: Payee will be sent an email where they must enter:
Please note: The payee has nine days to enter their keyword and account information
I Have Their Bank Account Information (Electronic)
*Routing numbers will need to be valid routing numbers for the external institution.
Mail a Check